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JOY takes care for you!

Joy Transfers > JOY takes care for you!

SAFE RETURN PROTOCOL

JOY transfers take very seriously the health and well-being of its customers. We’ve developed a Health and Hygiene Protocol well adapted to the sanitary conditions of today, in order to ensure the Safe Return to our activities for our collaborators and clients.

OUR CERTIFICATIONS

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SAFE TRAVELERS

Granted by the State’s Tourism Secretariat, Safe Travels seal includes a series of standardized protocols that establish the basis for the “new normality”, guaranteeing health and security for travelers. This seal lets travelers identify companies throughout the world that have adopted the stated global hygiene standards.

PUNTO LIMPIO

Punto Limpio badge is granted by the federation’s Tourism Secretariat. This badge gives credit to good hygiene practices in order to protect the customers, workers, and the community’s health.

Punto-limpio

PROTOCOLS TO FOLLOW

BEFORE ACTIVITIES

We will verify the following:

  • Body temperature measurements for all of our employees with a safe distance device
  • Full protection of personal equipment
  • Clean, sanitized units with proper indication signs
  • Proper Sanitizing product supply for all of our employees and customers

DURING SERVICE

We will verify the following:

  • Wearing his/her Full protection personal equipment, personnel will receive customers always with a smile and wave at them instead of stretching their hands in order to preserve a safe distance
  • Passengers will receive an explanation about the sanitization process of the vehicle
  • Before boarding, customers will be provided with hands sanitizer
  • Passenger seat next to the driver will not be used for security reasons. Vehicles’ capacity will not exceed 70%
  • Face mask usage will be mandatory at all times
  • After organizing luggage, the driver will sanitize his/her hands

PASSENGERS IN DESTINATION

We will verify the following:

  • After unloading luggage compartments, the driver will have to sanitize and clean the unit, including all the interiors, and paying special attention to surfaces of heavy use as, steering wheel, driving stick, hand brake, radio, and A.C. control, door handles, seatbelts, doors, and trunk.
  • The exteriors of the unit will be cleaned after every service, ensuring safe vehicles on the inside and on the outside.

AT THE END OF ACTIVITIES

We will verify the following:

  • Operators will clean and sanitize with detail the entirety of the vehicle
  • Work supplies and tools like: cell phones, pens, support boards, and banners, will be sanitized as well, using sanitizing wet towels after every working day

Now that you know our security measures, be sure to make your trip with us:

Scan the QR code with your cell phone or click on the image and see our certification from the SEDETUR Quintana Roo page.

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